Experience working with the SKAPA Design system and Figma as the main design tool would be an ideal fit for this position.

Additionally, the ability to work well in a team with other designers and exhibit desired personality traits like empathy and openness would also be highly valued.

The role would involve conducting user research, creating user personas, designing user flows and wireframes, and creating high-fidelity prototypes, in collaboration with product managers and developers to ensure the successful implementation of the designs. The role can be remote.

The role would involve conducting user research, creating user personas, designing user flows and wireframes, and creating high-fidelity prototypes, in collaboration with product managers and developers to ensure the successful implementation of the designs. The role can be remote.

Experience

• Extensive previous experience with Customer Support and Returns products.
• Previous experience from working within the retail sector, both with customer and coworker tools.

Skills

• Product design, prototyping, UI design, user interviews, and usability testing skills.
• Motion design and video experience.
• Experience working with SKAPA Design system and with Figma as the main design tool.

Desired Personality Traits

• Open, empathetic, and able to navigate uncertainty with curiosity.

Remote Work

• This is flexible but preferably meeting regularly.

Top Skills

• Designing and improving the user experience and Customer Support and Returns products.
• Conducting user research and creating user personas.
• Designing user flows and wireframes.
• Creating high-fidelity prototypes.
• Working closely with product managers and developers to ensure that the designs are implemented correctly and meet business requirements.

The four most important things from the box above are

• Extensive previous experience with Customer Support and Returns products.
• Strong product UX design skills, including prototyping, UI design, and usability testing skills.
• Experience working with SKAPA Design system and Figma.
• Desired personality traits of being open, empathetic, and able to navigate uncertainty with curiosity.

• Competitive salary and benefits.
• Flexible working hours.
• Vacation – 20 working days’ annual leave.
• Paid sick days.
• A personal laptop with all the essential software installed.
• State holidays are granted.
• Corporate accountant, lawyer, and psychologist services.
• Bureaucracy-free and transparent management.
• Costs related to participation in workshops and professional conferences are covered.
• In-house and online сorporate English classes.
• Free running lessons with a professional athletics coach.
• Free online yoga classes.
• Corporate parties 2 times a year and team-building events